For decades, we have designed the public sector to be operationally excellent. Today, the game has changed. We are now looking for government to be fearless and an enabler for radical change.

From leveraging automation, ecosystem partnerships and the crowd, Shawn Kanungo paints a vision of how governments can be a catalyst for others to help them drive innovation. He will also help to make sense of the rapidly changing demographic, societal, economic, and technological trends shaping the future of government.

Sharing insights from leading organizations and his own experiences on the ground floor of driving transformation in government – Kanungo reveals the technologies, citizen expectations and service delivery models that will drive the revolution.